Last updated: 21/08/2026

This Privacy Policy explains how Luxavoshop (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from luxavoshop.com (the “Site”). By using our Site, you agree to the terms of this policy.

This page is a general template and is not a substitute for legal advice. We recommend having it reviewed by a qualified attorney before publishing, to make sure it accurately reflects your actual data practices and complies with applicable laws.

Information We Collect

Information you give us directly, such as when you place an order, create an account, sign up for our newsletter, or contact us:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by our payment provider — see below)

Information collected automatically when you visit our Site:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Site
  • Referring website
  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including shipping and customer service
  • Send order confirmations, shipping updates, and respond to inquiries
  • Send marketing emails and promotions, if you’ve opted in (you can unsubscribe anytime)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

Cookies

Our Site uses cookies and similar technologies to remember your cart contents, keep you logged into your account, understand how visitors use the Site, and support advertising and analytics tools.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the Site, such as your ability to check out or stay logged in.

Sharing Your Information

We do not sell your personal information. We share information only with:

  • Payment processors (such as Stripe, PayPal, or similar), to securely process your payment. We do not store your full card details on our servers.
  • Shipping and fulfilment partners, to deliver your order.
  • Analytics and marketing tools (such as Google Analytics or similar), to help us understand Site usage and improve our marketing.
  • Service providers who help us operate the Site (e.g., email marketing platforms, customer support tools), under agreements that require them to protect your data.
  • Law enforcement or legal authorities, where required by law or to protect our rights, property, or safety, or that of our customers.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, tax, or accounting requirements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing of your information

To exercise any of these rights, contact us through our Contact page.

For California residents: You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.

For EU/UK visitors: If applicable, you may have rights under the General Data Protection Regulation (GDPR). Contact us for more information about how we process data related to your visit.

Children’s Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out through our Contact page.